LOYALTY PROGRAMME

The Weylandts Customer Loyalty Programme is operated by Weylandts Furniture Cape Town (Pty) Ltd, registration number 1998/0216/1107.

By joining the Weylandts Loyalty Programme, a member has agreed to these terms and conditions, as amended or replaced by Weylandts from time to time. Any person who does not agree to be bound by the Weylandts Loyalty Programme Terms and Conditions may not participate in the Weylandts Loyalty Programme.

Our Loyalty Programme is offered to our customers as a thank you for your continued loyalty and support. Please be advised that if you are classified as a Decorator with us, you will not be able to join the Loyalty Programme.

A Loyalty Member will earn points equivalent to three percent (3%) on any qualifying purchase, including VAT, but excluding any delivery charges. Please see our list of excluded purchases which do not earn points below.

Customers who are members of our Loyalty Rewards Programme may earn points for certain purchases which can be redeemed in store.

Loyalty points cannot be earned on sale items, mattresses, or service fees.

Loyalty points cannot be utilised as a means of payment on our website.

Customers who wish to join our Loyalty Rewards Programme should refer to our Loyalty Programme Terms on our website for more information.

The value of points accumulated on a member’s Loyalty profile can be used for payment of purchases at Weylandts stores countrywide. Please note that the value of the points cannot be used for payment online. Items purchased through points redeemed may not be returned for cash.

Weylandts Loyalty programme points or rewards cannot be exchanged for cash.

The Weylandts loyalty membership and rewards accruing thereto are not transferable. Weylandts Loyalty programme rewards will accrue to the member only.

Points earned through unauthorised use of the Loyalty Programme will not be honoured. In the event of any abuse or fraud being committed by a person in respect of the Loyalty Programme and/or conduct involving the abuse of points or rewards, Weylandts reserves the right to take appropriate action against the responsible person and all points accrued and unredeemed points and rewards issued may be forfeited.

Weylandts reserves the right to suspend any Weylandts Loyalty member’s profile should the account remain inactive for any period longer than two years or such period as may be determined by Weylandts. Loyalty points will expire six months after the financial year in which they are earned (Weylandts financial year is 01 March - 28 Feb, so points will expire on 31 August if they are not used.)

Weylandts reserves the right to make certain products exempt from the earning of loyalty points.

At present the Loyalty Programme does not apply to the following:

• Products which are currently under Promo, Sale or in our Bargain Basement;
• Delivery costs;
• Certain products including wine, mattresses and SMEG products.

Please be advised that this list may updated from time to time by Weylandts without prior notification.

Persons applying to join the Weylandts Loyalty Programme must provide a valid identity document number (or passport number if not a South African resident), a valid cellphone number and email address. Weylandts reserves the right to decline to register a person and/or redeem any benefit.

Weylandts Loyalty Programme Members have the right, in accordance with the relevant information, to obtain access to his/her personal information held by Weylandts; to request the correction, destruction or deletion of his/her personal information held by Weylandts; and to object to the processing of his/her personal information. In the case of the Weylandts Loyalty Programme Member objecting to the capture and processing of his/her personal information, such person’s Weylandts Loyalty Membership will be terminated.

It is the Weylandts Loyalty member’s responsibility to inform Weylandts of any changes to his/her personal information.

Member data and personal information is protected in terms of the relevant legislation.

Please see our Privacy Policy, which forms part of these Weylandts Loyalty Programme Terms.